As always, since we started using your company, awesome service, two thumbs up! Your guys are so polite, helpful and efficient. The suggestion made a couple of years ago, using the netting that comes on our Thanksgiving Turkey to cover the air intake pipe for the furnace has worked great! No more leaves found in our furnace when your guys come to service the furnace, so glad we changed companies. With the company we previously had, I think my husband dreaded coming home and hearing me rant and rave about the “just don’t care” attitude of the service tech and trying to constantly sell us stuff we didn’t need. You go above and beyond, like a few years ago when you installed our new kitchen sink, added much needed shut off valves (in case of emergencies) and put in our new faucet. Had to play carpenter to get the sink in but you got it done and it was noticed that the drain pipe was cracked, who knows what kind of problems that could have created in the future! Your people always have your customers in mind. I work in customer service so I understand how important it is and how little effort it can sometimes take to make a somewhat satisfied customer into an extremely happy customer.
Regards from your Happy customers,
Julie & Ken in Merrimack