I would like to take a moment to express my appreciation for Jim Swalgen at American Generations Plumb&Heat. When we bought our home in Manch, we had some plumbing issues. I met Jim in my BNI group; I asked Jim if he would come over to help us decide what needed to be done/fixed first. There was not anything major as far as we new when we moved in. Jim agreed to come to evaluate. Jim gave me a favorable estimate on things that needed to be done in the order of necessity. Mike came over to do the work in a timely efficient manor. Mike was very nice, polite and professional. All went well and the quality of work was outstanding!!
A year later in February at 6a.m; both my husband & I woke up to a cold house. I immediately called Jim; whom answered his phone. He was awake and ready to solve the problem. Jim asked his heating assistant Mike to come over to check things out. Mike was at my house before 8:30 a.m. ready to work to fix the problem. A job well done. Mike was more than professional explaining all that needed to be done. It was a bit scarey as the pipes were clogged and needed to be replaced; this was done very efficiently & professionally.
Thank you Jim; you will be called again as we need you and would always welcome you & your team into our home.
Thank you Jim!